1. Introduction
Apex Modules ("we," "us," or "our") operates the website apexmodule.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site or make a purchase from us. By using the Site, you agree to the practices described in this policy.
2. Information We Collect
We collect the following categories of personal information:
- Contact Information: Full name, email address, and phone number provided during checkout.
- Shipping Information: Street address, city, state, ZIP code, and country provided to fulfill your order.
- Vehicle Information: Year, make, and model of your vehicle, used to ensure correct product compatibility.
- Payment Information: Payment card details are collected and processed directly by Stripe, our third-party payment processor. We do not store your full card number, CVV, or other sensitive payment data on our servers.
- Order Information: Details of products purchased, order numbers, and transaction amounts.
- Usage Data: Browser type, IP address, pages visited, and referring URLs collected automatically when you visit the Site.
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including shipping the correct product for your vehicle.
- Send order confirmation and shipping notifications to your email address.
- Respond to customer service inquiries and provide technical support.
- Prevent fraudulent transactions and ensure the security of our Site.
- Comply with applicable legal obligations.
- Improve our Site, products, and customer experience based on aggregate usage data.
4. Disclosure of Your Information
We do not sell, rent, or trade your personal information. We may share your information with:
- Stripe, Inc.: Our payment processor, which handles all payment transactions. Stripe's use of your data is governed by their own Privacy Policy.
- Shipping Carriers: Your name and shipping address are shared with logistics/courier providers solely to deliver your order.
- Email Service Providers: We use Resend to send transactional emails (order confirmations). Only your email address and order details are shared for this purpose.
- Legal Requirements: We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights or the safety of others.
All third-party service providers are contractually obligated to use your information only as necessary to perform services on our behalf and to maintain appropriate security measures.
5. Payment Security
All payment transactions are processed through Stripe, a PCI DSS Level 1 certified payment processor — the highest level of certification available in the payments industry. Your card details are transmitted directly to Stripe via an encrypted connection and are never stored on our servers. We receive only a confirmation of payment and a transaction reference number.
6. Security Practices
We implement the following measures to protect your personal information:
- HTTPS Encryption: All data transmitted between your browser and our Site is encrypted using TLS (Transport Layer Security).
- Access Controls: Access to customer data is restricted to authorized personnel only on a need-to-know basis.
- Secure Infrastructure: Our Site and database are hosted on secure, managed cloud infrastructure with regular security updates.
- No Sensitive Data Storage: We do not store full payment card numbers, CVV codes, or passwords in our database.
While we take commercially reasonable steps to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.
7. Cookies & Tracking
Our Site may use cookies and similar tracking technologies to improve your browsing experience and analyze Site traffic. You can instruct your browser to refuse cookies, though some features of the Site may not function properly as a result.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including to comply with legal, accounting, or reporting requirements. Order records are typically retained for a minimum of 5 years to satisfy tax and legal obligations.
9. Your Rights
Depending on your location, you may have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information, subject to legal retention requirements.
- Opt out of marketing communications at any time by contacting us.
To exercise any of these rights, please contact us at the email below.
10. Children's Privacy
Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us: